Windows 11 + Unity: Leap Service not connected

[martijnkoenis]

I have got a new window 11 laptop and I'm trying to get the Unity package installed via OPENUPM to work. I've also installed the latest version of the Ultraleap software. In the Tracking Visualiser I can see my hands being tracked. However when I add the motion leap rig to the scene and press play it does not work and the warning: "Leap Service not connected; attempting to reconnect for try 4/5..." appears. How can I fix this?

[dankirby]

Hi @martijnkoenis, thank you for reporting this, please can you confirm that you have used the OpenUPM setup guide here and also let me know the Unity version, plugin in version and hand tracking software version that you are using as well as the OS Build details for the PC that you are using and we will be able to help you further with this?

Thank you