I tried to replicate your setup, with images enabled. Please look at these photographs.
It includes a weird cable-connector chain passing through a USB 3.0 type A to C cable, a USB-C gender on the device side, and a USB type A to C on the Pico side.
On the PC screen, leftmost: the VirtualHere USB Client showing the Pico USB Android hub, and the connected Rigel device (actually a Ultraleap IR-170). Large window: the Ultraleap control/preview panel showing device images fluidly displaying other than the calculated hand skeleton. The WLAN runs at 568Mbps.
That's strange, really. But now you have the counterproof it can work. Maybe it's a question of cable throughput in your setup, i.e. the "electric" connection testifies the device is connected, yet the throughput isn't sufficient. Or, as said previously, the WLAN isn't, in turn.
Anyway, believe me, finding a single working cable it's hard, and for a chain you have to hold on trying all the combinations of the pieces you have, as maybe you can look at on the table in the photo.