Shooting you a PM to troubleshoot futher.
signin is not working from app home, only using browser & community login"set install directory" is working fine
problem solved:after several hours of inveastigation and (5)new installationssignin via browser, switching back to app home - now saying "logged in"back to browser - selecting appdownloads immdiately to app home
Glad the issue is resolved.
i have the same issue but none of above works.
I have a MSI laptop running windows 8.1
I am logged in as jschoonmaker on latest chrome browser but app home does not recognize or let me sign in within the app
Hey there -- thanks for getting in touch. I've alerted Customer Support about this issue. One of our agents should be reaching out shortly to troubleshoot one on one.
Yes,i also meet the same problem to install app on a new system.Samsung Galaxy S6 case
For me the same. New equipment, but you can not download the application. Applications can download already.casesam，Samsung Galaxy S6 edge case