Left hand misrecognized as a right

[HyroVitaly]

Hello everyone,

I use the Leap Motion Orion 4.1.0+52211 in a reverse orientation (top-down) with a surface to reduce infrared reflections. In Unity, I use the Head Mounted A pose to obtain better tracking results as it's like Iooking at my hands with the head towards the ground. In leap parameters, I've disabled the auto rotation. But the left hand is misrecognized as a right one a little too much like in this gif

.
Is there anything to do to enhance the tracking of left hands? Does the Leap software a little too biased over right hands?

Thanks in advance,
Have a good day

[dankirby]

Hi @HyroVitaly, our V4.1 release is not trained for a Screen-top (top-down) orientation and this will probably shows some degradation in performance as it's at the limits of what to expect from a VR orientation. I recommend downloading and installing our V5 Gemini Developer Preview and seeing if this improves the performance that you are seeing.

If you are still seeing this issue with our Developer Preview in Screen-top mode please can you capture a screen recording of the visualiser and send this to support@ultraleap.com and I will be able to analyse this for you.

[HyroVitaly]

Hi @dankirby,

Thanks for your quick response. It seems that I have the same problem as in https://forums.leapmotion.com/t/cant-seems-to-detect-hand/15533/3.
When I try to use Gemini, I have no image in Visualizer and nothing works in Unity with 4.8 package but the Leap Motion seems to be detected and "working"

[dankirby]

Thank you for sharing, this shows that no camera images are being received by the hand tracking software, although it is odd why the device status is showing that this is working correctly.

Please can you reinstall the WinUSB drivers by running the file at the following location:

Leap Motion\Core Software\Drivers\dpinst64.exe

and then open the Windows Services App, scroll down to Leap Service and restart the service.

Please let me know the outcome of this and if the camera images are then able to be seen in the VR or Diagnostic Visualiser?

[HyroVitaly]

Thanks, reinstall the WinUSB drivers and now its working after restarting the pc (so don't know if a only a restart is sufficient).

But don't know if the top-down mode in Gemini is better... Will do some testing and come back to you to specify how well it works.

Thanks again.

[alexsunny123]

Thanks, reinstall the WinUSB drivers and now its working after restarting the pc (so don't know if a only a restart is sufficient).

But don't know if the top-down mode in Gemini is better... Will do some testing and come back to you to specify how well it works.

Thanks again.

thanks for the awesome information.

[alexsunny123]

Thanks, reinstall the WinUSB drivers and now its working after restarting the pc (so don't know if a only a restart is sufficient).
But don't know if the top-down mode in Gemini is better... Will do some testing and come back to you to specify how well it works. https://ometv.onl https://chatroulette.top https://omegle.wtf https://bazoocam.cam
Thanks again.

thanks for the awesome information.

thanks my issue has been fixed.