Leapmotion hardware doesnt respond, as if it is disconnected

[maguelonnebeaudd]

I am working with Unity.
It doesn't happen everytime but often enough that I want to let you know.
I first notice something is wrong when GetLeapHand() function returns null within my script in Unity (and I don't see my hands).
Then, I try to launch the visualizer but I do not see my hands either :

The icon in the taskbar is green and says that it's on, as well as all the Device Status in the Settings->Troubleshooting.

It seems there is nothing I can do besides restart my computer..
Let me know if you can help!
Thanks

[julenkas]

Hi, I have the same problem. I can fix it by restarting the Leap Service. You can do this by opening "Services" (windows + R, then type services.msc, then enter), and searching for "Leap Service", then pressing the stop button in the top bar (it will take about a minute and look like it failed, but actually the service was stopped), the pressing the green play button in the top bar.