Leap Motion stopped working

[Ruiz]

Hi, my leap motion was working, and suddenly it stopped. Light on the device is green.

I launched Troubleshooting Diagnostic, it does pass Authentication but starts failing on Device Connectivity.

So, I tested it on all USB ports, then used another Mac, then I tested it on a PC. All with the same result.

Tried to use the Reset Firmware tool, but it gets stuck on "Please plug in your Leap Motion Controller.".

I paused tracking and stopped the service while trying to reset the firmware.

What else can I do?

Thank you!

[enfoquestic]

In windows I had a simillar issue once. Uninstalled the drivers and software, cleaned the registry, restarted and reinstalled made it work again... don't know if something simillar could solve your problem but it wont hurt to try.

[AlexColgan]

Have you tried the approach outlined in this article? https://developer-archive.leapmotion.com/downloads/firmware-reset