we are using a Leap Motion sensor with TouchDesigner in a permanent museum exhibition.
Most of the time it works great (with a short original USB cable) but unfortunately, sometimes randomly, it just drops its signal for a few minutes, and then it comes back. It's doing that on two separate computers (not at the same time of course), both with Windows 10 installed.
I can't say much about this bug since I can't track any visible reason for that. When it happens, I try to restart TD or tweak the Leap Motion software but that didn't fix it.
We are using Leap Motion 3.2.1 software and we can't update to 4.0 because we need to use the swipe and grab gestures, which are supported in that particular version. I also tried to install earlier versions (3.2.0 or 3.1.3) but they don't seem to work anymore - the software just doesn't see the sensor with them.
Do you have any idea why it is doing that and what could be the fix to make it more stable? Someone probably was facing that issue before?