Leap Motion on Windows 10 on Parallels Desktop 17 on macOS Catalina 10.15.7

[poojagarg]

I am trying to run Leap Motion Controller on Windows 10 which is installed on Parallels Desktop 17 on macOS Catalina 10.15.7.

I have uninstalled the leapMotion software from my Mac and installed it on Windows 10 Parallels. But it shows "Device status : Disconnected". Also I have checked that the leap motion service has started. Pasting the screenshot here.

I could not find any suitable solution to run the leap motion on my virtual windows.

Is there anything I am missing?
Could you please help me with the same?

[dankirby]

Parallels have a help article which has diagnsotic steps that you can try. From experience I recommend getting Parallels to ask you what to do with a newly connected device. If the device keeps connecting to your Mac instead of your virtual desktop then changing the USB port can also get Parallels to recognise it as a new device.

I hope this helps, if you are still having issues with this after trying these steps please send me an email at support@ultraleap.com and I will be happy to help further.