Leap inverted tracking how to solve in windows 10

emanuelmaia 2022-04-25 11:41:01 UTC #1

Hello I am having a problem with the leap motion the tracking is inverted, and not working properly can anyone help

dankirby 2022-04-25 15:03:16 UTC #2

Hi @emanuelmaia, when you are seeing your hands in the visualiser this is expected behaviour and normal that your right hand appears on the left and your left hand is on the right within this screen. Because the camera is looking up at your hand, not down at it, it sees your left hand as being on the right. In any application, that hand would be interpreted as being your left hand as you'd expect it to.

Please note that for the hand tracking to work correctly the hands must enter the frame of the image from the bottom of the image. The camera orientation reversal is to allow you to reverse the hardware and the reorient the camera to match.

emanuelmaia 2022-04-26 03:07:56 UTC #3

I am still having problems in the calibration since it doesn't exist, and when I am using the gallery apps its very bad experience,
I am having a show at Pearl Academy and in the show we are still finding problem, we will have around 20.000 people coming, can you help me sort this out, please send me a message where we can have a zoom call for me to sort this out

emanuelmaia 2022-04-26 09:25:32 UTC #4

with both Hands on screen it behaves properly, and can you suggest any application that we can use for demonstration in our campus event that is called Portfolio. Please advise me. I can send you my school email privately since you work for ultra leap

dankirby 2022-04-29 10:35:56 UTC #5

Calibration was removed from our Gemini V5 software as developers were believing that this has an effect on hand tracking performance that it did not. All units are clibrated in the factory and should not require recalibration. In essence the calibration of the Leap Motion Controller does not affect the quality of the hand tracking performance, with regards to calibration this will either be good enough for the hand tracking to work or it won't. The biggest impact on the performance of the hand tracking is the view of the hands and the system resources available.

If you can capture a screen recording of the visualiser showing the issue that you are seeing and send this to support@ultraleap.com I will be happy to analyse this and advise further on what is happening? Please can you also let me know which apps you are trying to use and the version of our hand tracking software that you are currently running?