I can't connect leapmotion for port

[winim8]

I have some project for leapmotion on processing.
so, I want to connect leapmotion for port COM.

a few month ago, I can connect.
but I can't connect now.
leapmotion don't have port number but only webcam.
I guess its problem is window10 update. because after update , It doesn't work.

It play on leapmotion visualizer is OK. but I need Serial Communication for port.
It has message "Devices USB\VID_F182 & PID_0003\5& c94d647&0&6 have not been migrated due to some or ambiguous match.".
I attach some picture that I have wonder.

How can I fix it?
Please help me..

[jhung]

What Leap Motion software version are you running? If you're on the V2 software (V2.3.1), you may need to apply the bugfix outlined in this thread: https://forums.leapmotion.com/t/resolved-windows-10-fall-creators-update-bugfix/6585/22

[winim8]

Thanks for your Reply.
I checked now, My leapmotion software version is V3.2.1 and firmware Revision is 1.7.0.
Is it OK?

[jdonald]

That version (3.2.1 software, with 1.7.0 firmware) is correct for normal use of the Leap Motion peripheral on Windows 10. We have never had the device enumerate as a serial COM port so I wonder what you mean by "a few months ago, I can connect" if it refers to serial communication.

If you'd like to transmit Leap Motion hand data via serial, you would have to write your own software using the API to output to a serial interface.

Meanwhile, you should at least be able to use the Diagnostic Visualizer and track hands. If it's not working, could you post a screenshot the peripheral's entry in Device Manager (under "Cameras"), as well as any error messages in the Software Log from the Leap Motion Control Panel?

[winim8]

Thanks for your supply,
I solve the this problem.
I removed the software and installed again, It work well.