HTC Vive Lighthouse disturbed by Leap Motion with infrared ray?

[songgravel]

When I placed HTC Vive hand controller closed enough to Leap Motion on HMD, there's a chance that the controller loses track and moves suddenly. I'm not sure it's caused by Leap Motion, but it never happens when Leap Motion is turned off. And it will happen more frequently when only one HTC Vive base station could cover the controller. I guess maybe the infrared ray emitted by Leap Motion have disturbed light sensitive elements on hand controller. Does anyone else meet the same situation?

[jhung]

Our team hasn't been able to reproduce any tracking issues related to the vive controllers. It's possible that the Leap Motion IR is reflecting off your controller just so on occasion to cause the issue.

I would recommend keeping the Vive controllers at a distance so this won't occur.

[justinSGI]

Hi we are experiencing the same or similar issue on two difference Vive setups in two separate locations. We have the leap attached to the Vive's headset and have verified both the hand tracking and IR camera feed pass-through are working correctly. Unfortunately if we attempt to use any Vive controller or tracker the leap device appears to be causing interference, resulting in the Vive devices jumping around. As soon as the Leap is disconnected then the controllers function correctly.

Has there been further issues identified or steps to prevent the issue since the original post was made? We were planning on using the Leap device as part of an upcoming project but will unfortunately have to look into alternatives if we cannot find a solution to the vive device interference.

[justinSGI]

Some information for anybody else experiencing this:

After raising a support ticket and initially being told that the leap team could not replicate the interference happening I conducted tests in several different locations and recorded a video of the issue which I passed on to the leap team. I have just received the following response from leap support: "I've spoken with our engineering team and, unfortunately, there doesn't seem to be much that can be done to prevent this from happening on our end as the issue appears to lie with the Vive tracker. I would recommend contacting Vive support too see if anything can be done to minimize interference from IR devices."

So unfortunately it doesn't look like there is a solution to this issue.