I'm running into a similar problem but I can't find a dpinst64.exe anywhere.
These are the available drivers?
This is how Windows finds the device
This is the message I get when I try using any of the available options to "update" the driver
This is my log:
[00:28:09] [Info] WebSocket server started
[00:28:11] [Info] Secure WebSocket server started
[00:28:22] [Info] Connected to Leap Service
Light on the device is green, on the tray is black. I've tried uninstalling/reinstalling the software, nothing.
Tried the steps according to your troubleshooting guide here: https://support.leapmotion.com/hc/en-us/articles/360004321178-Troubleshooting-Guide
but got stuck on 7. Choose dpinst(x86) or dpinst64. as I can't find these.
Are they available somewhere for download?
It shouldn't be this hard to use the device, I'm already a few hours in and nothing.