This site is in read only mode. Please continue to browse, but replying, likes, and other actions are disabled for now.
1 / 4
Jun 2016

I did not check the OS before of clicking the "Download" button. >But I am a windows user.
Have I been lost my money?.
It could be nice for the users if you could detected the OS, warn the user that the OS is different and ask for a confirmation.

  • created

    Jun '16
  • last reply

    Jun '16
  • 3

    replies

  • 2.7k

    views

  • 2

    users

  • 1

    like

Hi Carlos,

Our app store usually displays a warning when downloading an application that isn't supported by your current operating system as seen below.

I have gone ahead and refunded your app purchase. Since you used app store credit to purchase the application, your App Store wallet has been refunded the appropriate amount of credit.

Please let me know if there's anything else I can help you with.

Thank you very much!, I see that the wallet was refunded.
I am so sorry because probably I see the message and I did not want to read it, I can not remember if it was displayed because I was too excited with this new toy (it's too great!) and just wanted to play. Then I was frustrated because I could not play. Please excuse me, and thank you.

No worries, glad to help. We appreciate your support. Have a great day!